Privacy Policy
Last updated: September 10, 2026
This Privacy Policy explains how SDTC Digital ("we", "us", "our") collects, uses, discloses, and safeguards your information when you visit sdtcdigital.com, contact us, or engage with our services. We are committed to handling your data responsibly and in compliance with applicable data protection laws.
Information we collect
Information you provide
When you submit a contact form, book a meeting, subscribe to our newsletter, or apply for a role, we collect the information you share — typically your name, email address, company, role, phone number, and any message you send us.
When you send us a form
When you send us an enquiry through a form on this site, we record the IP address the message came from and the approximate location that address resolves to — usually the country, region and city, and the network or internet provider it belongs to. This is stored with your enquiry rather than separately, which means it is held alongside your name and email address for as long as the enquiry is. We use it to route your message to the right team, to tell genuine enquiries from automated ones, and to understand where our visitors are so we can make the site more useful to them. It is never sold, and never used to track you across other websites. You can ask us to delete it at any time using the contact details at the end of this policy.
Information collected automatically
When you visit our website, our servers and analytics tools automatically log technical data such as your IP address, browser type, device type, referring pages, pages visited, and approximate location. We use this to operate the site, diagnose issues, and understand aggregate traffic patterns.
Cookies and similar technologies
We use cookies and similar technologies for essential site functionality, to remember preferences, and to measure site performance. You can control cookies through your browser settings. Blocking non-essential cookies will not prevent you from using the site.
Information from third parties
We may receive information about you from service providers we use (such as meeting-scheduling, email, analytics, and recruitment platforms), and from publicly available sources when evaluating a potential engagement.
Visitor identification
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout. You also have the option to opt out of the collection of your personal data in compliance with GDPR by visiting https://www.rb2b.com/rb2b-gdpr-opt-out.
How we use your information
To respond to you
We use the contact details and message you provide to respond to inquiries, schedule introductory calls, and send the materials you request.
To deliver our services
If you engage us for a project, we use your information to perform the services described in our engagement agreement, including communicating with your team and delivering work product.
To operate and improve our website
We use technical data — including the location an enquiry came from — to keep the site secure, fix errors, measure performance, and decide what to build and write next. Most of this is looked at in aggregate; the details attached to an individual enquiry are used to answer it and to judge whether it is genuine.
To send relevant communications
With your consent, we may send newsletters or updates about our work, insights, and services. You can unsubscribe at any time using the link in any email we send.
To meet legal obligations
We may process or retain information as required to comply with applicable law, respond to lawful requests, or enforce our terms.
How we share information
We do not sell your personal information. We share information only as described below:
Service providers
We use trusted third-party vendors for hosting, email, analytics, CRM, meeting scheduling, payment processing, and recruitment. These vendors access information only to perform services on our behalf and are contractually bound to protect it.
Professional advisors
We may share information with our auditors, lawyers, accountants, and insurers where necessary and subject to confidentiality obligations.
Business transfers
If SDTC Digital is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, subject to standard confidentiality protections.
Legal and safety reasons
We may disclose information when we believe in good faith that disclosure is required by law, court order, or regulatory process, or is necessary to protect our rights, property, or safety, or that of others.
Your rights and choices
Access, correction, and deletion
Depending on your jurisdiction, you may have the right to access, correct, delete, or receive a copy of the personal information we hold about you. To exercise these rights, contact us at [email protected].
Marketing communications
You can opt out of marketing emails at any time by clicking the unsubscribe link in any message. Transactional communications related to an active engagement will continue.
Cookies
You can refuse or delete cookies through your browser. Some parts of the site may not function as intended without essential cookies.
Appeals and complaints
If you are unsatisfied with our response to a privacy request, you may have the right to lodge a complaint with your local data protection authority.
Visitor identification opt-out
Two opt-outs apply to the visitor identification described in section 01. To stop receiving advertising associated with your email address, visit https://app.retention.com/optout. To opt out of the collection of your personal data under the GDPR, visit https://www.rb2b.com/rb2b-gdpr-opt-out. Neither depends on you contacting us first, and using them does not affect any other right described here.
Retention and security
How long we keep information
We retain personal information only as long as needed for the purposes described in this policy, to comply with legal obligations, to resolve disputes, and to enforce our agreements. Project-related records are typically retained for the duration of the engagement and a reasonable period afterward.
Security measures
We apply administrative, technical, and physical safeguards appropriate to the sensitivity of the information, including encrypted transport, access controls, and regular security reviews. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
International transfers
SDTC Digital operates offices in the United States, India, and the United Kingdom, and uses service providers located in multiple countries. By engaging with us, you understand that your information may be transferred to and processed in countries other than your own, which may have different data protection laws. Where required, we rely on appropriate safeguards — such as standard contractual clauses — for cross-border transfers.
Children's privacy
Our services are directed to businesses and professionals. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, please contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date at the top of this page. Material changes will be communicated through the website or by email where appropriate.
Questions about your privacy?
Write to [email protected] and a human will reply.